At Atitlan Rest y Café, we recognize the fundamental value of tour guides and are committed to providing an exceptional dining experience for groups that visit us. Our detailed policies seek to ensure harmonious collaboration and guarantee the full satisfaction of all visitors.

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Initial Courtesy

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• For the first group that brings a guide, we offer a complimentary meal for all guides. This courtesy includes a selection of dishes from our regular menu, depending on the number of guides per group.

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Special Menus and Discounts

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• Starting with the second group, we offer special personalized menus with preferential prices for both the guides and their groups. Special menus must be requested at least 24 hours in advance and only apply to groups of 25 people or more. Preferential prices are based on the number of people in the group and the type of menu chosen.

• Types of special menus that can be negotiated include:

  • Traditional food menus for foreigners

  • All inclusive menus

  • Special seasonal menus

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Digital Tools and Online Orders

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• For groups larger than 25 people, we offer the option to use our online ordering system. This system is available on our website and on our mobile application.

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Direct Communication and Planning

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• We encourage direct communication between guides and our event planning team. It is recommended to make reservations in advance, providing accurate details, including the number of people, dietary preferences and any other specific needs. Our event planning team will be happy to help you plan your visit and ensure your group has an unforgettable experience.

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Hours of Operation

• Our restaurant opens Monday to Sunday from 7:00 a.m. to 7:00 p.m. to 8:30 p.m. The maximum capacity of the restaurant is 100 people.

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Reservation Process

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• To make a reservation, you can call us at+502 2268-1264 or send us an email tohelp@atitlanrestaurantes.com When you make a reservation, you must provide us with the following information:

  • Date and time of visit

  • Number of people

  • Dietary preferences

  • Any other specific needs

• If you want to order before, you must make an advance of 20% of the bill.

• If you only want to reserve a table you can do so directly at this link https://www.atitlanrestaurantes.com/reservations

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Customer Service

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• If you have any problems or questions, please do not hesitate to contact us. You can call us at502 2268-1264  or send us an email tohelp@atitlanrestaurantes.com.

• You can also contact us via WhatsApp at+502 4188-2982.

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These tips are designed to provide tour guides and groups with the information they need to plan their visit effectively and enjoy an exceptional dining experience.