Service Excellence in the Dining Room: Satisfied Customers

In this online course, Abel Valverde explains how to achieve excellent service in the dining room in order to offer a genuine and valuable customer experience. With him, you will discover how to trust and delegate to your team, getting the best out of each one of them, while increasing your customer satisfaction. Abel, through his experience, will tell you about different scenarios and routes in which the waiter must pay attention and not fall into clichés. You will learn to maintain composure and the tempo that is so important during service in a restaurant.